Feedback Widget Pricing Comparison
Short answer: of the 16 feedback and bug reporting tools below, three capture console logs on a free plan: FeedBlox, Gleap and Jam. FeedBlox is the only one that does it in a widget on your site with network requests included. On the others that list it, console capture costs from €10 a month (limited, on Ybug Basic) to $79 a month.
We make FeedBlox. Every other row was read from the vendor's own pricing page on 12 October 2026. "Not mentioned" means the pricing page does not say, not that the product cannot do it.
| Tool | What It Is | Free Plan | Paid From | Console Logs | Priced On |
|---|---|---|---|---|---|
| FeedBlox | Feedback and bug report widget | Yes: 3 sites, 150 reports a month | $9 / mo | Every plan, with network requests | Account |
| Usersnap | Feedback and bug reporting | No: trial ends after 20 feedback items | €49 / mo | Every plan | Projects |
| Ybug | Visual bug reporting | Yes: 1 project, no console | €10 / mo yearly | Limited on Basic; full with network from €23 | Projects and members |
| Gleap | AI support suite with bug reporting | Yes: 1 seat, 1 project | $149 / mo yearly | Every plan; network not mentioned | Plan plus $0.29 per AI resolution |
| Feedbucket | Agency client feedback | No: 14-day trial | $49 / mo | Listed in their plan comparison | Team members |
| Marker.io | Visual bug reporting and QA | No: 15-day trial | $39 / mo yearly | Listed as a feature; plan not stated | Seats |
| Userback | Feedback platform with replay | Yes: 2 seats, no console | $29 / mo yearly | Business plan, from $79 / mo yearly | Seats |
| Jam | Browser extension for internal teams | Yes: 30 Jams | $14 / creator / mo yearly | Yes, with network logs | Creators |
| BugHerd | Pin-based website feedback | No: trial | $42 / mo yearly | Not mentioned; browser and OS info on all plans | Members |
| ruttl | Visual review for pages and files | Yes: 5 users, 1 project | $18 / user / mo | Not mentioned | Users |
| BugSmash | Visual review for sites, PDFs and video | Yes: 2 projects, 2 users | $19 / mo yearly | Not mentioned | Plan |
| Canny | Feature requests and roadmap | Yes: 25 tracked users | $79 / mo yearly | Not mentioned | Tracked users |
| Featurebase | Support and feedback suite | Yes: 1 seat | $29 / seat / mo yearly | Not mentioned | Seats plus $0.49 per AI resolution |
| Frill | Ideas, roadmap and announcements | No: 14-day trial | $25 / mo | Not mentioned | Plan |
| UserJot | Feedback boards, roadmap and changelog | Yes: 2 boards, 3 team members | $29 / mo | Not mentioned | Plan |
| Sleekplan | Feedback boards and changelog | Yes: single admin | $13 / mo yearly | Not mentioned | Plan |
Checked 12 October 2026. "Yearly" means the monthly equivalent when billed annually. Prices exclude tax. Tool names link to our comparison pages; prices link to the vendor's pricing page.
How to Read This Table
Look at what the price is counted on. Per-seat and per-user pricing grows with your team. Tracked users grow with your audience. Per-AI-resolution charges grow with support volume.
Check the tier, not the feature list. Several tools list console logs, but on some they start at the second or third paid tier. If you need them, compare the price of that tier.
Match the tool to the reporter. Review tools suit clients and designers, extensions suit your own team, and a widget on the site suits visitors.
FAQ
Which feedback widgets have a free plan?
Of the 16 tools here, 11 have a free plan: FeedBlox, Ybug, Gleap, Userback, Jam, ruttl, BugSmash, Canny, Featurebase, UserJot, Sleekplan. Free plans differ a lot in what they include, so check the limits column.
Which free plans include console logs?
FeedBlox, Gleap, Jam. FeedBlox and Jam also capture network requests on their free plans; Jam is a browser extension for your own team rather than a widget on your site, and Gleap's pricing page does not mention network capture.
What does a feedback widget with console logs cost?
From free (FeedBlox, Gleap, Jam) up to $79 a month billed yearly for Userback's Business plan, which is where its console and network capture starts. Ybug includes full console and network logging from €23 a month billed yearly.
How often is this table updated?
It was last checked against each vendor's pricing page on 12 October 2026. Prices change, so follow the links before you buy.
Console Logs From the First Report
FeedBlox is free for 3 sites and 150 reports a month, and new accounts get 30 days of Pro without a card.