Feedback stops getting lost
Comments in email, DMs, and support tickets scatter across tools. FeedBlox gives every site one inbox so praise, ideas, and bug reports stay where your team can act on them.
Everything FeedBlox does, and why teams sign up.
Your visitors already have opinions and bug reports. FeedBlox is the small widget and calm inbox that catches them before they disappear into email threads or get ignored. Here is what you get, on every plan and beyond.
The Feedback Widget Built for Developers
A lightweight JavaScript feedback widget - no SDK, no framework lock-in. Paste one script tag, verify your domain, and start collecting ratings, comments, and bug reports with developer context on every plan.
Bug Report Tool with Console Logs and Network Errors
Console logs, failed network calls, JS errors, and custom metadata ship on every plan so bug reports arrive with dev context, not just a comment.
Client debug follows MDN console API patterns and captures failed fetches alongside uncaught errors.
| Feature | Why it matters | Priority | Status |
|---|---|---|---|
| Console logs | Lets devs see client-side errors without asking users for details. | P0 | Live |
| Network errors / failed requests | Helps debug broken API calls, auth failures, and 404/500 responses. | P0 | Live |
| JS error capture | Turns vague "it broke" reports into actionable stack traces. | P0 | Live |
| Custom metadata | Lets SaaS apps attach user ID, plan, app version, or workspace ID with FeedBlox.setMetadata. | P0 | Live |
| Repro steps / click trail summary | Turns the element trail into a dev-facing story in the inbox (grouped clicks and focus). | P1 | Live |
Raw screenshots are not always enough.
On Pro and Max, after a screen capture or photo attach, visitors mark up the image in the widget before submit: arrow, box, circle, text label, or blur for sensitive areas. Region crop after desktop capture is already available; multi-image reports are planned later.
| Annotation | Status |
|---|---|
| Draw arrow / rectangle / circle | Live |
| Add text label | Live |
| Blur sensitive area | Live |
| Crop screenshot (region select after capture) | Live |
| Multi-screenshot report | Later |
Developer Context on Every Report
If you ship a site or app, people will tell you what broke - but only if you make it easy. FeedBlox is a bug report tool that ships console logs, network errors, JS stack traces, and a click-trail repro summary with every submission so you prioritize fixes without another tool to babysit.
Bugs come with dev context
Every report includes console logs, failed network calls, JS errors, optional metadata from your app, and a repro summary from the element trail. On Pro and Max, screenshots and short recordings show what broke on screen.
You know what to fix first
Filter by mood, triage status, and site. Trend charts show whether things are getting better. Pro and Max add AI summaries that read recent reports and surface themes and next steps.
Start free, upgrade when it pays off
Run 3 sites on Free with no credit card. When volume or your team grows, Pro and Max add unlimited reports, media capture, automations, webhooks, and collaborators.
Widget and Inbox Features
Free forever: 3 sites, 150 reports/month, no credit card. The full widget-to-inbox loop is included. Install with our JavaScript embed guide.
Compare developer feedback workflows or read web.dev layout stability tips when placing fixed launchers on your site.
One widget per site
Add a site once and you get a snippet and an embed token scoped to it. Each product keeps its own inbox and settings.
Feedback and bug reports
Visitors rate their experience (or skip straight to a comment), then optionally add detail. Urgent negative reports stay visible in filters and charts.
Element trail
Every report includes a structural fingerprint of what the visitor clicked, focused, or submitted before sending. The inbox shows a repro summary (grouped steps with timings). No DOM text or attribute values are stored.
Client debug bundle
Console log, warn, and error lines; failed fetch and XHR; uncaught JS errors; and custom fields from FeedBlox.setMetadata (user ID, plan, version, workspace). Shipped on Free, Pro, and Max.
Sentiment trends and analytics
Daily charts break down positive, neutral, and negative volume over time. See whether a release helped or hurt without exporting to a spreadsheet.
Unified inbox
Read submissions across one site or all sites you own. Filter by sentiment, site, triage status, and tags. Open full details with attachments, client debug, and element trail in one place.
Lightweight embed
One script tag on your page. Place the launcher in a corner or centered on the bottom or top edge, with an adjustable bottom offset. No tracking cookies on visitors, no heavy SDK.
Six Ways to Collect a Rating
Pick one input style per site under Widget settings. Every mode maps into positive, neutral, and negative for charts, filters, and automations.
Sentiment Faces
Positive, optional neutral, and negative emoji faces.
Star Rating (1–5)
Classic five-star control; stored as 1–5 for analytics.
Thumbs Up / Down
Binary choice mapped to positive or negative sentiment.
NPS Scale (0–10)
Net Promoter Score buttons; 0–6 detractor, 7–8 passive, 9–10 promoter.
Number Scale (1–5)
Labeled buttons 1 through 5 (same buckets as stars).
Comment Only
No rating step; visitors send text only (stored as neutral).
When report volume or your team grows, upgrade for unlimited submissions, rich media, AI summaries, automations, webhooks, and collaborators. Max adds higher limits and priority support.
AI sentiment summaries
Reads recent reports for you and surfaces themes, concerns, and suggested next steps in plain English.
Widget screenshots
Visitors capture the page or attach a photo, then annotate with arrows, boxes, circles, text, or blur before sending. Raw captures are rarely enough; markup shows exactly what they mean.
Short screen recordings
A few seconds of in-browser video makes hard-to-reproduce bugs reproducible. Recorded and attached to the same report.
File attachments
PNG and WebM files ride along with a report. Useful for console output, stack traces, or clips from elsewhere.
Automations and tags
Rules match sentiment and/or comment text, then append tags to new reports. Tag negative "checkout" feedback for billing, or positive "love" comments for testimonials - chips show in the inbox and in webhook payloads.
HTTPS webhooks
POST signed JSON on feedback.created with sentiment, comment, automation_tags, and optional client_debug. Verify with X-Feedblox-Signature. Route to Slack, Linear, PagerDuty, or your own worker.
Site collaborators
Invite teammates to a site so they can read the inbox and triage without sharing your login.
Badge control and Max limits
Pro and Max can hide the small "Powered by FeedBlox" link. Max adds higher file limits, longer recordings, more sites, and priority email support.
From Inbox to Your Stack
Capture is only step one. On Pro and Max, triage workflows, automation rules, and webhooks move feedback into the systems your team already checks. See triage, automations, and webhook use cases for full walkthroughs.
Feedback triage
Per-site workflow with open, in review, and done statuses. Add manual tags, internal notes, and bulk status updates. Collaborators triage without sharing the owner account.
Example uses
- Mark regression reports in review while a release is being tested
- Close done items after a fix ships so the inbox stays current
- Tag mobile-only bugs for the native team to pick up
Automation rules
Rules run when each report arrives. Match sentiment and/or a comment substring, then append tags automatically. Tags appear in the inbox and in webhook JSON.
Example uses
- Tag negative reports containing "payment" for finance follow-up
- Tag neutral reports mentioning "docs" for technical writing
- Combine with webhooks to route tagged reports to the right channel
Webhook integrations
HTTPS endpoints receive feedback.created events with HMAC signatures. Payload includes client_debug when present so your receiver gets the same context as the dashboard.
Example uses
- Post to Slack when a negative report includes automation tag billing
- Open a Linear issue with comment text and console errors attached
- Trigger an internal job that correlates reports with deploy timestamps
Webhook receivers can verify signatures with standard HMAC-SHA256 - see MDN crypto signing docs if you build a custom verifier.
Why FeedBlox?
Honest fit guides for teams evaluating feedback boards, session replay, visual QA, and in-app analytics. Each comparison explains when FeedBlox fits and when the other tool is the better choice.
Searching for FeedBlox can surface feedstack.app or older directory listings. Read Why FeedBlox for the official FeedBlox.net product and how to confirm you are on the right site.
Compare by Tool
Honest alternative guides: where the other product wins, where embedded capture fits better, and what to verify before you buy.
- Marker.io alternative
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- Microsoft Clarity alternative
Start With the Workflow
Already know which competitor you are leaving? Start with a comparison. Problem-aware first? These use-case pages show the workflow:
- how FeedBlox captures console logs with every bug report
- how FeedBlox collects user feedback on your live site
Start on the Free forever: 3 sites, 150 reports/month, no credit card..
Live in minutes, not a sprint.
Most teams are collecting their first report the same day they sign up. Upgrade only when you outgrow Free limits or need Pro extras.
Create a free account and add your first site.
Verify your domain and paste the widget snippet on your site.
Feedback and bug reports land in your inbox with sentiment and context.
Triage, automate, or webhook into the tools you already use (Pro and Max).
Features FAQ
Answers about widget capabilities, developer context, and customization. Read the full FAQ for plans, privacy, and integrations.
What features are included on every FeedBlox plan?
Every plan includes the embeddable widget, sentiment and comment capture, client debug (console logs, network errors, JS errors), optional FeedBlox.setMetadata fields, element-trail repro summary, unified inbox, and sentiment charts. Pro and Max add unlimited reports, media capture, automations, webhooks, and collaborators.
Which feedback input modes does the widget support?
Per site you can choose sentiment faces (with or without neutral), 1-5 stars, thumbs up/down, NPS (0-10), a labeled 1-5 scale, or comment-only with no rating step. Scores map into positive, neutral, and negative for charts and automations.
What developer context ships with each bug report?
Recent console log, warn, and error lines; failed fetch and XHR calls; uncaught JS errors; optional metadata from your app; and a repro summary from the element trail. No DOM text or attribute values are stored in the trail.
Can visitors attach screenshots or screen recordings?
Screenshots and short screen recordings are available on Pro and Max. Desktop visitors can capture the page; mobile visitors can attach from the camera roll. Free plan reports still include full client debug without media attachments. Pro recordings cap at 30 seconds per clip.
Does the widget require an SDK or npm package?
No. FeedBlox is one async script tag you paste into your site. There is no npm install, no React provider, and no build step. Verify your domain once, then configure launcher position and colors from the dashboard.
Can I customize the launcher and feedback panel?
Yes. Pick launcher position (corners or centered on top or bottom), offsets, feedback input mode, panel copy, colors, and an optional extra field. Each site can have its own widget settings.
Your visitors have feedback. Give it a home.
New accounts get Pro free for your first month: unlimited reports, screenshots, recordings, webhooks, and collaborators. No credit card. After the trial, Free forever: 3 sites, 150 reports/month, no credit card.
Start Free
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