Six Ways to Ask
Pick the input that fits the page: faces, stars, thumbs, NPS, a 1 to 5 scale, or comment only.
Client Debug on Every Plan
Reproduce Production Bugs From What Visitors Report
Every report carries console, network, and click context so you can reproduce what broke on the live site. Then customize the widget, triage, and send reports where your team works.
Start with 30 days of Pro free, no credit card. Then Free forever: 3 sites, 150 reports/month.
Client Debug
What Every Report Carries
This is the part that turns a complaint into a fix, and it is not an upgrade. Free, Pro, and Max all collect it on every report so you can reproduce production bugs from the report itself.
- Recent console log, warn, and error lines
- Failed fetch and XHR calls with their status
- Uncaught JavaScript errors from the session
- Page URL, viewport size, and browser user agent
- An element trail repro summary of what the visitor clicked
- Optional metadata your app passes in, such as plan, account, or build
The Widget
The Part Your Visitors See
The launcher is yours to shape. Every setting below lives in the Widget page of the dashboard, with a live preview beside the form.
Your Words, Not Ours
Rewrite the header, panel title, comment label, send and cancel buttons, the thank you message, and the validation text. Add an extra prompt and placeholder when you need one more answer.
Your Colors and Font
Set the accent, panel, header, border, and text colors, plus the font family, so the launcher matches your site instead of announcing a third party tool.
Floating or Inline
Keep the launcher floating in a corner with your own side and bottom offsets, or render the panel inline in a container you name. Auto tuck keeps a floating launcher out of the way.
Ask When Something Breaks
Turn on the JavaScript error prompt and the panel offers itself the moment a visitor hits an uncaught error, while the details are still fresh.
Capture Debug Early
Start collecting console and network context from page load instead of from the moment the panel opens, so the report includes what happened before the visitor gave up.
Optional Visitor Email
Ask for an email address when you want to reply, or leave it off and keep submissions anonymous.
Badge Control
The free plan shows a small FeedBlox badge on the widget. Pro and Max can turn it off.
Screenshots and Clips
When Words Are Not Enough
Pro and Max let visitors attach up to 5 files to a report.
Annotated Screenshots
Visitors capture the page and mark the part that is wrong, so you are not guessing which button they meant.
Short Recordings
Up to 30 seconds on Pro and 60 seconds on Max, for the bugs that only make sense in motion.
Room to Upload
Pro accepts images up to 8 MB and video up to 32 MB. Max raises that to 25 MB and 200 MB.
Inbox
Where Everything Lands
One Inbox per Site
Every submission lands in one list with the comment, sentiment, page, browser, and timestamp already attached.
Filter by Sentiment
Narrow to praise, neutral, complaints, or bugs when you want one kind of signal instead of the whole stream.
Filter by Status and Tag
Combine triage status and any tags your rules applied, so a filtered view matches how your team actually works.
Search the Text
Search across comments and metadata to find the report someone mentioned in standup.
Full Report View
Open a row to read the comment beside the page URL, the site, the user agent, and the full client debug payload.
Notifications
New reports raise an in app notification, and the API can send email alerts when your deployment enables them.
Triage and Automations
Decide Once, Then Move On
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Three Statuses
Move a report through Open, In Review, and Done. The triage board shows how many of your reports are cleared.
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Tags That Stick
Tag reports so related feedback groups together, then filter the inbox by those tags later.
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Automatic Tagging
Write rules that tag a report on arrival when the sentiment matches, when the comment contains a phrase, or both. Rules can be reordered, turned off, and deleted.
Integrations and MCP
Send Reports Where the Work Happens
Signed Webhooks
Add HTTPS endpoints per site and receive JSON on every new report, signed with your secret so you can verify it came from FeedBlox.
Only What You Want
Filter a webhook by tags so Slack, Linear, or your own service only hears about the reports that matter to it.
Test Before You Trust It
Fire a test delivery from the dashboard and confirm your endpoint accepts the payload before real reports depend on it.
MCP for Cursor
Create an API key and connect Cursor or another MCP client. The agent can call list_sites, list_inbox, get_feedback, get_analytics, and update_triage. Pro and Max.
Analytics
Is It Getting Better or Worse?
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Daily Volume by Sentiment
A 30 day bar chart shows praise, neutral, and complaints stacked per day, so a bad release is visible rather than anecdotal.
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Sentiment Mix
One donut gives you the current split at a glance, per site and per range.
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Feedback Analysis
Deepsite chat: ask what the main themes are, how sentiment is trending, or what to triage first. Answers come from that site's reports - not an automatic summary on every submission. Pro and Max.
Sites and Team
Run Several Sites Without Losing Track
Verified Sites
Add a site, prove you own the domain with a meta tag, then install. Nobody can point your widget at a site they do not control.
Roles for Collaborators
Invite teammates to a site as admin, member, or viewer. Only the owner manages members, and viewers cannot change your widget.
API Keys
Issue and revoke keys for MCP access without handing anyone your password.
Billing You Can Leave
Subscriptions run through Polar. Cancel whenever you want and the account drops back to Free instead of locking you out.
Privacy
Quiet by Default
No Tracking Cookies
The widget does not set tracking cookies on your visitors to capture feedback.
No Page Text Stored
The element trail records the structure of what was clicked, not the text on the page, so private content does not travel with the report.
Documented Capture
The widget data page lists exactly what a report can contain, so you can answer a privacy question without reading our source.
Plan Limits
What Each Plan Includes
The difference is volume, media, and team size. The debug context that makes a report useful is on every plan.
| Feature | Free | Pro | Max |
|---|---|---|---|
| Price | $0 | $9/mo launch pricing | $49/mo |
| Free trial | Not needed | First 30 days for every new account, no card | Not included |
| Sites | 3 | Up to 10 | Up to 20 |
| Reports | 150 per month | Unlimited | Unlimited |
| Client debug on every report | Yes | Yes | Yes |
| Screenshots and recordings | No | Up to 30s, 8 MB images, 32 MB video | Up to 60s, 25 MB images, 200 MB video |
| Attachments per report | None | 5 | 5 |
| Collaborators | Single user | Yes | Yes |
| Webhooks and automations | No | Yes | Yes |
| MCP for Cursor | No | Yes | Yes |
| FeedBlox badge on the widget | Shown | Optional | Optional |
Honest Limits
What FeedBlox Does Not Do
- A public roadmap board where visitors post ideas and vote on them
- Server side monitoring, which is what a tool like Sentry is for
- Procurement paperwork such as SOC 2, which we do not have yet
Install It and Send Yourself a Report
Verify your site, paste one script tag, and watch the first report arrive with its debug attached.