FeedBlox Pricing for Website Feedback and Bug Reports
Client debug on every plan is intentional - console, network, and JS errors are not tier-three ransom notes. Free for Solo Founders caps at 3 sites and 150 reports per calendar month. Pro for Shipping Teams is where most teams land for unlimited reports, media capture, webhooks, and collaborators. Max for Heavy Capture adds higher file limits and longer recordings when production volume demands it.
Free forever: 3 sites, 150 reports/month, no credit card.
Pro free for your first month. No credit card required.
Free for Solo Founders
Real traffic, client debug included
Start here, then use Pro free for your first month. Free forever: 3 sites, 150 reports/month, no credit card. Text feedback and inbox. Widget shows a small FeedBlox badge. Single user.
- 3 owned sites
- 150 reports per calendar month
- NPS, stars, thumbs, faces, scales, and comment-only modes
- Console logs, network errors, JS errors, and click trails on every report
- Private inbox - single user
$0/mo
Cheaper than one wasted afternoon chasing screenshots
Start FreePro for Shipping Teams
Unlimited reports, media, collaborators
First month free on new accounts. Up to 10 owned sites, unlimited reports, client debug on every submission (console, network, JS errors, metadata), AI sentiment summaries, screenshots, 30s recordings, webhooks, automations, collaborators, and priority email support.
- Up to 10 owned sites
- Unlimited reports per month
- All Free feedback types plus screenshots and recordings
- Recordings up to 30 seconds
- Webhooks, automations, collaborators, and sentiment analysis chat
$9/mo
First month free on new accounts · Launch pricing · keep $9/mo while subscribed · standard $19/mo for new signups later
Less than one hour of freelance debug help at $9/mo
Start FreeMax for Heavy Capture
Higher media limits, more sites
Up to 20 owned sites, larger uploads, recordings up to 60s, and higher per-report attachment limits. For teams with heavier media.
- Up to 20 owned sites
- Unlimited reports per month
- Everything in Pro with higher file limits
- Recordings up to 60 seconds
- For heavier production volume and larger attachments
$49/mo
Still below typical category entry prices that gate debug behind premium tiers
Upgrade to MaxPlan features (one card per row).
Monthly submissions
- free
- 150 per month across your sites
- pro
- Unlimited reports
- max
- Unlimited reports
Sites you own
- free
- 3
- pro
- Up to 10
- max
- Up to 20
Feedback and bug reports
- free
- Included
- pro
- Included
- max
- Included
Widget input and inbox
- free
- Included
- pro
- Included
- max
- Included
Element trail on every report
- free
- Included
- pro
- Included
- max
- Included
Repro summary (click trail)
- free
- Included
- pro
- Included
- max
- Included
Console logs on every report
- free
- Included
- pro
- Included
- max
- Included
Network errors / failed requests
- free
- Included
- pro
- Included
- max
- Included
JS error capture
- free
- Included
- pro
- Included
- max
- Included
Custom metadata (FeedBlox.setMetadata)
- free
- Included
- pro
- Included
- max
- Included
New-feedback email alerts (optional)
- free
- Included
- pro
- Included
- max
- Included
AI sentiment summaries
- free
- Not included
- pro
- Included
- max
- Included
Automations and tags
- free
- Not included
- pro
- Included
- max
- Included
HTTPS webhooks
- free
- Not included
- pro
- Included
- max
- Included
Site collaborators
- free
- Not included
- pro
- Included
- max
- Included
Screenshots from the widget (great for bugs)
- free
- Not included
- pro
- Included
- max
- Included
Screenshot annotation
- free
- Not included
- pro
- Included
- max
- Included
Short screen recordings (reproduce the bug)
- free
- Not included
- pro
- Included
- max
- Included
File attachments on a report (PNG, WebM)
- free
- Not included
- pro
- Included
- max
- Included
File size limits (per screenshot or recording)
- free
- No attachments on Free
- pro
- Image ≤ 8 MB, video ≤ 32 MB
- max
- Image ≤ 25 MB, video ≤ 200 MB
Maximum recording length
- free
- No recordings on Free
- pro
- 30 seconds
- max
- 60 seconds
"Powered by FeedBlox" badge control
- free
- Not included
- pro
- Included
- max
- Included
Priority email support
- free
- Not included
- pro
- Included
- max
- Included
| Feature | free | pro | max |
| Monthly submissions | 150 per month across your sites | Unlimited reports | Unlimited reports |
| Sites you own | 3 | Up to 10 | Up to 20 |
| Feedback and bug reports | Included | Included | Included |
| Widget input and inbox | Included | Included | Included |
| Element trail on every report | Included | Included | Included |
| Repro summary (click trail) | Included | Included | Included |
| Console logs on every report | Included | Included | Included |
| Network errors / failed requests | Included | Included | Included |
| JS error capture | Included | Included | Included |
| Custom metadata (FeedBlox.setMetadata) | Included | Included | Included |
| New-feedback email alerts (optional) | Included | Included | Included |
| AI sentiment summaries | Not included | Included | Included |
| Automations and tags | Not included | Included | Included |
| HTTPS webhooks | Not included | Included | Included |
| Site collaborators | Not included | Included | Included |
| Screenshots from the widget (great for bugs) | Not included | Included | Included |
| Screenshot annotation | Not included | Included | Included |
| Short screen recordings (reproduce the bug) | Not included | Included | Included |
| File attachments on a report (PNG, WebM) | Not included | Included | Included |
| File size limits (per screenshot or recording) | No attachments on Free | Image ≤ 8 MB, video ≤ 32 MB | Image ≤ 25 MB, video ≤ 200 MB |
| Maximum recording length | No recordings on Free | 30 seconds | 60 seconds |
| "Powered by FeedBlox" badge control | Not included | Included | Included |
| Priority email support | Not included | Included | Included |
Prices shown are monthly unless you select Annual. Checkout is handled by Polar; applicable taxes may be added. Amounts in your Polar catalog must match what you publish here. Subscribe to Pro during launch pricing and keep $9/mo for as long as that Polar subscription stays active. When launch pricing ends, new checkouts move to $19/mo; existing launch subscribers keep their current rate until they change plans.
How FeedBlox Compares to Other Tools
FeedBlox is a live-site feedback widget with bug context - not a public roadmap board or session replay suite. Read honest comparisons:
What Each Plan Includes
Agency and Custom
From $99/month
Many sites or client projects, custom limits, invoicing, contracts, and higher-touch support. Tell us what you need.
Pricing FAQ
Plan limits, trials, and billing basics. Read the full FAQ for plans, privacy, and integrations.
What is the difference between Free, Pro, and Max?
Free for Solo Founders includes 3 workspace sites, the widget, client debug on every report, and 150 submissions per calendar month. Pro for Shipping Teams supports up to 10 owned sites, removes the monthly cap, and adds screenshots, recordings (up to 30s), automations, webhooks, collaborators, and priority email support. Max for Heavy Capture covers up to 20 owned sites with larger attachments and longer recordings (up to 60s).
Do new accounts get Pro for free?
Yes. Every new account gets Pro free for your first month with no credit card. You get unlimited reports, screenshots, recordings, webhooks, automations, and collaborators during the trial. After it ends, you stay on Free unless you subscribe to Pro or Max.
Can I pay annually?
Yes. Annual billing is two months free versus monthly (pay for 10 months, get 12). Self-serve checkout is monthly today; email hello@feedblox.net or use Contact with topic annual-billing to get an annual invoice until annual Polar products are live.
If I subscribe at launch pricing, do I keep the $9/mo rate?
Yes while that Polar Pro subscription stays active. When launch pricing ends, new checkouts move to standard Pro pricing; existing launch subscribers keep their current Polar price until they change plans.
What happens when I hit the free report limit?
New visitor submissions pause until the next UTC calendar month or until you upgrade to Pro or Max for unlimited reports. Your inbox history stays available.
Can I cancel or change plans anytime?
Yes. Manage billing from your dashboard. Downgrades take effect at the end of the current billing period. You can export or work through existing inbox data before changing plans.
Do collaborators cost extra on Pro?
No per-seat fee on Pro or Max. Invite collaborators by email from each site Members page. Free plans are single-user workspaces.