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Free to validate. Pro for the full workflow. Max when volume and files grow.

Same dashboard on every plan. Every report ships with our Element Trail, console and network debug context, JS errors, optional FeedBlox.setMetadata fields, and an inbox repro summary. Pro is where most teams live: unlimited reports, AI summaries, media capture, webhooks, and collaborators. Max adds higher limits, longer recordings, and priority support for heavier production use.

Free forever: 3 sites, 150 reports/month, no credit card.

Pro free for your first month. No credit card required.

Free

Starter

Start here, then use Pro free for your first month. Free forever: 3 sites, 150 reports/month, no credit card. Text feedback and inbox. Widget shows a small FeedBlox badge. Single user.

$0/mo

Start Free

Pro

Popular

First month free on new accounts. Up to 10 owned sites, unlimited reports, client debug on every submission (console, network, JS errors, metadata), AI sentiment summaries, screenshots, 30s recordings, webhooks, automations, and collaborators.

$10/mo

First month free on new accounts · Launch pricing · standard price $19/mo later

Start Free

Max

Business

Up to 20 owned sites, larger uploads, recordings up to 60s, priority email support, and higher per-report attachment limits. For teams with heavier media.

$49/mo

Upgrade to Max

Plan features (one card per row).

Monthly submissions

free
150 per month across your sites
pro
Unlimited reports
max
Unlimited reports

Sites you own

free
3
pro
Up to 10
max
Up to 20

Feedback and bug reports

free
Included
pro
Included
max
Included

Widget input and inbox

free
Included
pro
Included
max
Included

Element trail on every report

free
Included
pro
Included
max
Included

Repro summary (click trail)

free
Included
pro
Included
max
Included

Console logs on every report

free
Included
pro
Included
max
Included

Network errors / failed requests

free
Included
pro
Included
max
Included

JS error capture

free
Included
pro
Included
max
Included

Custom metadata (FeedBlox.setMetadata)

free
Included
pro
Included
max
Included

AI sentiment summaries

free
Not included
pro
Included
max
Included

Automations and tags

free
Not included
pro
Included
max
Included

HTTPS webhooks

free
Not included
pro
Included
max
Included

Site collaborators

free
Not included
pro
Included
max
Included

Screenshots from the widget (great for bugs)

free
Not included
pro
Included
max
Included

Screenshot annotation

free
Not included
pro
Included
max
Included

Short screen recordings (reproduce the bug)

free
Not included
pro
Included
max
Included

File attachments on a report (PNG, WebM)

free
Not included
pro
Included
max
Included

File size limits (per screenshot or recording)

free
No attachments on Free
pro
Image ≤ 8 MB, video ≤ 32 MB
max
Image ≤ 25 MB, video ≤ 200 MB

Maximum recording length

free
No recordings on Free
pro
30 seconds
max
60 seconds

"Powered by FeedBlox" badge control

free
Not included
pro
Included
max
Included

Priority email support

free
Not included
pro
Not included
max
Included

Prices shown are monthly. Checkout is handled by Paddle; applicable taxes may be added. Amounts in your Paddle catalog must match what you publish here. Pro is on launch pricing; standard Pro pricing will apply to new subscriptions when launch pricing ends.

Agency and Custom

From $99/month

Many sites or client projects, custom limits, invoicing, contracts, and higher-touch support. Tell us what you need.

Contact Sales

Pricing FAQ

Plan limits, trials, and billing basics. Read the full FAQ for plans, privacy, and integrations.

What is the difference between Free, Pro, and Max?

Free includes 3 workspace sites, the widget, client debug on every report, and 150 submissions per calendar month. Pro supports up to 10 owned sites, removes the monthly cap, and adds screenshots, recordings (up to 30s), automations, webhooks, and collaborators. Max covers up to 20 owned sites with larger attachments, longer recordings (up to 60s), and priority email support.

Do new accounts get Pro for free?

Yes. Every new account gets Pro free for your first month with no credit card. You get unlimited reports, screenshots, recordings, webhooks, automations, and collaborators during the trial. After it ends, you stay on Free unless you subscribe to Pro or Max.

What happens when I hit the free report limit?

New visitor submissions pause until the next UTC calendar month or until you upgrade to Pro or Max for unlimited reports. Your inbox history stays available.

Can I cancel or change plans anytime?

Yes. Manage billing from your dashboard. Downgrades take effect at the end of the current billing period. You can export or work through existing inbox data before changing plans.

Do collaborators cost extra on Pro?

No per-seat fee on Pro or Max. Invite collaborators by email from each site Members page. Free plans are single-user workspaces.