Free to validate. Pro for the full workflow. Max when volume and files grow.
Same dashboard on every plan. Every report ships with our Element Trail, console and network debug context, JS errors, optional FeedBlox.setMetadata fields, and an inbox repro summary. Pro is where most teams live: unlimited reports, AI summaries, media capture, webhooks, and collaborators. Max adds higher limits, longer recordings, and priority support for heavier production use.
Free forever: 3 sites, 150 reports/month, no credit card.
Pro free for your first month. No credit card required.
Free
StarterStart here, then use Pro free for your first month. Free forever: 3 sites, 150 reports/month, no credit card. Text feedback and inbox. Widget shows a small FeedBlox badge. Single user.
$0/mo
Start FreePro
PopularFirst month free on new accounts. Up to 10 owned sites, unlimited reports, client debug on every submission (console, network, JS errors, metadata), AI sentiment summaries, screenshots, 30s recordings, webhooks, automations, and collaborators.
$10/mo
First month free on new accounts · Launch pricing · standard price $19/mo later
Start FreeMax
BusinessUp to 20 owned sites, larger uploads, recordings up to 60s, priority email support, and higher per-report attachment limits. For teams with heavier media.
$49/mo
Upgrade to MaxPlan features (one card per row).
Monthly submissions
- free
- 150 per month across your sites
- pro
- Unlimited reports
- max
- Unlimited reports
Sites you own
- free
- 3
- pro
- Up to 10
- max
- Up to 20
Feedback and bug reports
- free
- Included
- pro
- Included
- max
- Included
Widget input and inbox
- free
- Included
- pro
- Included
- max
- Included
Element trail on every report
- free
- Included
- pro
- Included
- max
- Included
Repro summary (click trail)
- free
- Included
- pro
- Included
- max
- Included
Console logs on every report
- free
- Included
- pro
- Included
- max
- Included
Network errors / failed requests
- free
- Included
- pro
- Included
- max
- Included
JS error capture
- free
- Included
- pro
- Included
- max
- Included
Custom metadata (FeedBlox.setMetadata)
- free
- Included
- pro
- Included
- max
- Included
AI sentiment summaries
- free
- Not included
- pro
- Included
- max
- Included
Automations and tags
- free
- Not included
- pro
- Included
- max
- Included
HTTPS webhooks
- free
- Not included
- pro
- Included
- max
- Included
Site collaborators
- free
- Not included
- pro
- Included
- max
- Included
Screenshots from the widget (great for bugs)
- free
- Not included
- pro
- Included
- max
- Included
Screenshot annotation
- free
- Not included
- pro
- Included
- max
- Included
Short screen recordings (reproduce the bug)
- free
- Not included
- pro
- Included
- max
- Included
File attachments on a report (PNG, WebM)
- free
- Not included
- pro
- Included
- max
- Included
File size limits (per screenshot or recording)
- free
- No attachments on Free
- pro
- Image ≤ 8 MB, video ≤ 32 MB
- max
- Image ≤ 25 MB, video ≤ 200 MB
Maximum recording length
- free
- No recordings on Free
- pro
- 30 seconds
- max
- 60 seconds
"Powered by FeedBlox" badge control
- free
- Not included
- pro
- Included
- max
- Included
Priority email support
- free
- Not included
- pro
- Not included
- max
- Included
| Feature | free | pro | max |
| Monthly submissions | 150 per month across your sites | Unlimited reports | Unlimited reports |
| Sites you own | 3 | Up to 10 | Up to 20 |
| Feedback and bug reports | Included | Included | Included |
| Widget input and inbox | Included | Included | Included |
| Element trail on every report | Included | Included | Included |
| Repro summary (click trail) | Included | Included | Included |
| Console logs on every report | Included | Included | Included |
| Network errors / failed requests | Included | Included | Included |
| JS error capture | Included | Included | Included |
| Custom metadata (FeedBlox.setMetadata) | Included | Included | Included |
| AI sentiment summaries | Not included | Included | Included |
| Automations and tags | Not included | Included | Included |
| HTTPS webhooks | Not included | Included | Included |
| Site collaborators | Not included | Included | Included |
| Screenshots from the widget (great for bugs) | Not included | Included | Included |
| Screenshot annotation | Not included | Included | Included |
| Short screen recordings (reproduce the bug) | Not included | Included | Included |
| File attachments on a report (PNG, WebM) | Not included | Included | Included |
| File size limits (per screenshot or recording) | No attachments on Free | Image ≤ 8 MB, video ≤ 32 MB | Image ≤ 25 MB, video ≤ 200 MB |
| Maximum recording length | No recordings on Free | 30 seconds | 60 seconds |
| "Powered by FeedBlox" badge control | Not included | Included | Included |
| Priority email support | Not included | Not included | Included |
Prices shown are monthly. Checkout is handled by Paddle; applicable taxes may be added. Amounts in your Paddle catalog must match what you publish here. Pro is on launch pricing; standard Pro pricing will apply to new subscriptions when launch pricing ends.
What Each Plan Includes
Agency and Custom
From $99/month
Many sites or client projects, custom limits, invoicing, contracts, and higher-touch support. Tell us what you need.
Pricing FAQ
Plan limits, trials, and billing basics. Read the full FAQ for plans, privacy, and integrations.
What is the difference between Free, Pro, and Max?
Free includes 3 workspace sites, the widget, client debug on every report, and 150 submissions per calendar month. Pro supports up to 10 owned sites, removes the monthly cap, and adds screenshots, recordings (up to 30s), automations, webhooks, and collaborators. Max covers up to 20 owned sites with larger attachments, longer recordings (up to 60s), and priority email support.
Do new accounts get Pro for free?
Yes. Every new account gets Pro free for your first month with no credit card. You get unlimited reports, screenshots, recordings, webhooks, automations, and collaborators during the trial. After it ends, you stay on Free unless you subscribe to Pro or Max.
What happens when I hit the free report limit?
New visitor submissions pause until the next UTC calendar month or until you upgrade to Pro or Max for unlimited reports. Your inbox history stays available.
Can I cancel or change plans anytime?
Yes. Manage billing from your dashboard. Downgrades take effect at the end of the current billing period. You can export or work through existing inbox data before changing plans.
Do collaborators cost extra on Pro?
No per-seat fee on Pro or Max. Invite collaborators by email from each site Members page. Free plans are single-user workspaces.
