FeedBlox Pricing for Website Feedback and Bug Reports

Client debug on every plan is intentional - console, network, and JS errors are not tier-three ransom notes. Free caps at 3 sites and 150 reports per calendar month. Pro is where most teams land for unlimited reports, media capture, webhooks, and collaborators. Max adds higher file limits and longer recordings when production volume demands it.

Free forever: 3 sites, 150 reports/month, no credit card.

Pro free for your first month. No credit card required.

Free

Starter

Start here, then use Pro free for your first month. Free forever: 3 sites, 150 reports/month, no credit card. Text feedback and inbox. Widget shows a small FeedBlox badge. Single user.

3 owned sites
150 reports per calendar month
NPS, stars, thumbs, faces, scales, and comment-only modes
Console logs, network errors, JS errors, and click trails on every report
Private inbox - single user

$0/mo

Start Free

Pro

Popular

First month free on new accounts. Up to 10 owned sites, unlimited reports, client debug on every submission (console, network, JS errors, metadata), AI sentiment summaries, screenshots, 30s recordings, webhooks, automations, collaborators, and priority email support.

Up to 10 owned sites
Unlimited reports per month
All Free feedback types plus screenshots and recordings
Recordings up to 30 seconds
Webhooks, automations, collaborators, and sentiment analysis chat

$9/mo

First month free on new accounts · Launch pricing · standard price $19/mo later

Start Free

Max

Business

Up to 20 owned sites, larger uploads, recordings up to 60s, and higher per-report attachment limits. For teams with heavier media.

Up to 20 owned sites
Unlimited reports per month
Everything in Pro with higher file limits
Recordings up to 60 seconds
For heavier production volume and larger attachments

$49/mo

Upgrade to Max

Monthly submissions

free: 150 per month across your sites
pro: Unlimited reports
max: Unlimited reports

Sites you own

free: 3
pro: Up to 10
max: Up to 20

Feedback and bug reports

free: Included
pro: Included
max: Included

Widget input and inbox

free: Included
pro: Included
max: Included

Element trail on every report

free: Included
pro: Included
max: Included

Repro summary (click trail)

free: Included
pro: Included
max: Included

Console logs on every report

free: Included
pro: Included
max: Included

Network errors / failed requests

free: Included
pro: Included
max: Included

JS error capture

free: Included
pro: Included
max: Included

Custom metadata (FeedBlox.setMetadata)

free: Included
pro: Included
max: Included

New-feedback email alerts (optional)

free: Included
pro: Included
max: Included

AI sentiment summaries

free: Not included
pro: Included
max: Included

Automations and tags

free: Not included
pro: Included
max: Included

HTTPS webhooks

free: Not included
pro: Included
max: Included

Site collaborators

free: Not included
pro: Included
max: Included

Screenshots from the widget (great for bugs)

free: Not included
pro: Included
max: Included

Screenshot annotation

free: Not included
pro: Included
max: Included

Short screen recordings (reproduce the bug)

free: Not included
pro: Included
max: Included

File attachments on a report (PNG, WebM)

free: Not included
pro: Included
max: Included

File size limits (per screenshot or recording)

free: No attachments on Free
pro: Image ≤ 8 MB, video ≤ 32 MB
max: Image ≤ 25 MB, video ≤ 200 MB

Maximum recording length

free: No recordings on Free
pro: 30 seconds
max: 60 seconds

"Powered by FeedBlox" badge control

free: Not included
pro: Included
max: Included

Priority email support

free: Not included
pro: Included
max: Included

Features	Free Starter Start here, then use Pro free for your first month. Free forever: 3 sites, 150 reports/month, no credit card. Text feedback and inbox. Widget shows a small FeedBlox badge. Single user. $0/mo Start Free	Pro Popular First month free on new accounts. Up to 10 owned sites, unlimited reports, client debug on every submission (console, network, JS errors, metadata), AI sentiment summaries, screenshots, 30s recordings, webhooks, automations, collaborators, and priority email support. $9/mo First month free on new accounts · Launch pricing · standard price $19/mo later Start Free	Max Business Up to 20 owned sites, larger uploads, recordings up to 60s, and higher per-report attachment limits. For teams with heavier media. $49/mo Upgrade to Max
Feature	free	pro	max
Monthly submissions	150 per month across your sites	Unlimited reports	Unlimited reports
Sites you own	3	Up to 10	Up to 20
Feedback and bug reports	Included	Included	Included
Widget input and inbox	Included	Included	Included
Element trail on every report	Included	Included	Included
Repro summary (click trail)	Included	Included	Included
Console logs on every report	Included	Included	Included
Network errors / failed requests	Included	Included	Included
JS error capture	Included	Included	Included
Custom metadata (FeedBlox.setMetadata)	Included	Included	Included
New-feedback email alerts (optional)	Included	Included	Included
AI sentiment summaries	Not included	Included	Included
Automations and tags	Not included	Included	Included
HTTPS webhooks	Not included	Included	Included
Site collaborators	Not included	Included	Included
Screenshots from the widget (great for bugs)	Not included	Included	Included
Screenshot annotation	Not included	Included	Included
Short screen recordings (reproduce the bug)	Not included	Included	Included
File attachments on a report (PNG, WebM)	Not included	Included	Included
File size limits (per screenshot or recording)	No attachments on Free	Image ≤ 8 MB, video ≤ 32 MB	Image ≤ 25 MB, video ≤ 200 MB
Maximum recording length	No recordings on Free	30 seconds	60 seconds
"Powered by FeedBlox" badge control	Not included	Included	Included
Priority email support	Not included	Included	Included

Prices shown are monthly. Checkout is handled by Polar; applicable taxes may be added. Amounts in your Polar catalog must match what you publish here. Pro is on launch pricing; standard Pro pricing will apply to new subscriptions when launch pricing ends.

How FeedBlox Compares to Other Tools

FeedBlox is a live-site feedback widget with bug context - not a public roadmap board or session replay suite. Read honest comparisons:

What Each Plan Includes

Agency and Custom

From $99/month

Many sites or client projects, custom limits, invoicing, contracts, and higher-touch support. Tell us what you need.

Contact Sales

Pricing FAQ

Plan limits, trials, and billing basics. Read the full FAQ for plans, privacy, and integrations.

What is the difference between Free, Pro, and Max?

Free includes 3 workspace sites, the widget, client debug on every report, and 150 submissions per calendar month. Pro supports up to 10 owned sites, removes the monthly cap, and adds screenshots, recordings (up to 30s), automations, webhooks, collaborators, and priority email support. Max covers up to 20 owned sites with larger attachments and longer recordings (up to 60s).

Do new accounts get Pro for free?

Yes. Every new account gets Pro free for your first month with no credit card. You get unlimited reports, screenshots, recordings, webhooks, automations, and collaborators during the trial. After it ends, you stay on Free unless you subscribe to Pro or Max.

What happens when I hit the free report limit?

New visitor submissions pause until the next UTC calendar month or until you upgrade to Pro or Max for unlimited reports. Your inbox history stays available.

Can I cancel or change plans anytime?

Yes. Manage billing from your dashboard. Downgrades take effect at the end of the current billing period. You can export or work through existing inbox data before changing plans.

Do collaborators cost extra on Pro?

No per-seat fee on Pro or Max. Invite collaborators by email from each site Members page. Free plans are single-user workspaces.