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FeedBlox

Feedback Widget for SaaS Products

Trial users, onboarding flows, and paying accounts all hit different walls. FeedBlox gives your SaaS one embeddable feedback widget per product with dev context when something breaks in production and sentiment when product needs a pulse.

Free forever: 3 sites, 150 reports/month, no credit card.

Pro free for your first month. No credit card required.

Start Free Install Guide

SaaS product and engineering teams

B2B and B2C SaaS teams who need trial feedback, churn signals, feature ideas, and actionable bug reports without another enterprise suite.

SaaS feedback is split by team

Support sees tickets. Product reads NPS once a quarter. Engineering hears about bugs late. Trial users churn before anyone captures what confused them on step two.

One capture layer on your app

Embed on marketing site, app shell, or staging. Attach FeedBlox.setMetadata for user ID, plan, and workspace so every report arrives with account context. Route urgent negative reports with automations and webhooks on Pro.

What SaaS teams track

Same widget for growth, product, and engineering workflows.

  • Trial and onboarding friction

    Catch confusion on signup, billing, or first-run flows while the session is fresh.

  • Feature ideas

    Collect requests in context on the screen where the gap appears.

  • Production bug reports

    Console logs, network errors, and repro steps when the app breaks for real users.

  • Plan-aware metadata

    Send user ID, plan tier, and version with FeedBlox.setMetadata on submit.

Feedback loop for SaaS shipping

From trial complaint to shipped fix in one toolchain.

Embed on app and marketing site

One snippet per site with domain verification. Works on SPAs and multi-page apps.

Users submit in context

Ratings, comments, and bugs arrive with page URL and optional account metadata.

Teams triage and integrate

Product reads sentiment trends. Engineering gets debug bundles. Pro forwards to Slack or Linear.

Install in Minutes

One async script tag before the closing body tag. No npm SDK or build step. See the full install guide or the free widget page for Webflow, WordPress, Shopify, and Next.js steps.

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Embed snippet

<link rel="preconnect" href="https://feedblox.net" crossorigin />
<script src="https://feedblox.net/widget.js" async
  data-site-id="YOUR_SITE_ID"
  data-token="YOUR_EMBED_TOKEN"
  data-position="bottom-right"
  data-offset-bottom="16"
  data-offset-side="16"></script>

Feedback Widget for SaaS FAQ

Quick answers for teams evaluating FeedBlox for this use case. Read the full FAQ for plans, privacy, and integrations.

Can I use different widgets for marketing vs the app?

Yes. Add each URL as its own site in FeedBlox. Each gets a scoped embed token and inbox.

Does this work with authenticated SaaS apps?

Yes. Set metadata from your app when the user is logged in so reports include account context.

How does pricing work for early-stage SaaS?

Start on Free to validate capture on live traffic. Upgrade to Pro when you need unlimited volume, media, and team workflows.

Related Pages

Add a feedback widget to your SaaS product

New accounts get Pro free for your first month: unlimited reports, screenshots, recordings, webhooks, and collaborators. No credit card. After the trial, Free forever: 3 sites, 150 reports/month, no credit card.

Start Free

No credit card required