Embed on app and marketing site
One snippet per site with domain verification. Works on SPAs and multi-page apps.
Feedback Widget for SaaS Products
Trial users, onboarding flows, and paying accounts all hit different walls. FeedBlox gives your SaaS one embeddable feedback widget per product with dev context when something breaks in production and sentiment when product needs a pulse.
Console logs and network errors on every report, including the free plan. Start with 30 days of Pro free, no credit card. Then Free forever: 3 sites, 150 reports/month.
No credit card required
SaaS product and engineering teams
B2B and B2C SaaS teams who need trial feedback, churn signals, feature ideas, and actionable bug reports without another enterprise suite.
SaaS feedback is split by team
Support sees tickets. Product reads NPS once a quarter. Engineering hears about bugs late. Trial users churn before anyone captures what confused them on step two.
One capture layer on your app
Embed on marketing site, app shell, or staging. Attach FeedBlox.setMetadata for user ID, plan, and workspace so every report arrives with account context. Route urgent negative reports with automations and webhooks on Pro.
What SaaS teams track
Same widget for growth, product, and engineering workflows.
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Trial and onboarding friction
Catch confusion on signup, billing, or first-run flows while the session is fresh.
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Feature ideas
Collect requests in context on the screen where the gap appears.
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Production bug reports
Console logs, network errors, and repro steps when the app breaks for real users.
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Plan-aware metadata
Send user ID, plan tier, and version with FeedBlox.setMetadata on submit.
Feedback loop for SaaS shipping
From trial complaint to shipped fix in one toolchain.
Users submit in context
Ratings, comments, and bugs arrive with page URL and optional account metadata.
Teams triage and integrate
Product reads sentiment trends. Engineering gets debug bundles. Pro forwards to Slack or Linear.
Install in Minutes
One async script tag before the closing body tag. See the full install guide or the free widget page for Webflow, WordPress, Shopify, and Next.js steps.
No credit card required
Embed Snippet
<script src="https://app.feedblox.net/widget.js" async
data-site-id="YOUR_SITE_ID"
data-token="YOUR_EMBED_TOKEN"
data-api-url="https://api.feedblox.net"
data-position="middle-right"
></script>Feedback Widget for SaaS FAQ
Can I use different widgets for marketing vs the app?
Yes. Add each URL as its own site in FeedBlox. Each gets a scoped embed token and inbox.
Does this work with authenticated SaaS apps?
Yes. Set metadata from your app when the user is logged in so reports include account context.
How does pricing work for early-stage SaaS?
Start on Free to validate capture on live traffic. Upgrade to Pro when you need unlimited volume, media, and team workflows.
Related Pages
Add a feedback widget to your SaaS product
Start with 30 days of Pro free, no credit card. Then Free forever: 3 sites, 150 reports/month.
No credit card required