Documentation
Guides and reference for setting up FeedBlox, installing the widget, and working from your inbox. New here? Start with the Getting Started Guide.
Quick Answers
What is FeedBlox?
FeedBlox is a website feedback widget that collects sentiment, comments, and bug reports from live visitors, with console logs, network errors, and click trails attached on every plan.
How do I install the widget?
Create an account, add a site, verify your domain, and paste one async script tag from the dashboard. Start with the Getting Started Guide and install guide linked below.
What data does FeedBlox collect?
Each report can include rating, comment, page URL, browser context, console output, failed network calls, JS errors, click trail, and optional metadata you attach with FeedBlox.setMetadata.
How does FeedBlox handle privacy and refunds?
Privacy, retention, and subprocessors are in the Privacy Policy and Widget Data and GDPR guide. Refunds follow the Refund Policy (including a 14-day money-back guarantee on first paid periods).
- Getting Started Create an account, add a site, install the widget, and read your first report.
- Install Widget Step-by-step JavaScript embed guide with script tag examples.
- Feedback Inbox Read reports, filter by sentiment, export CSV, and review client debug.
- Feedback Triage Open, In Review, and Done statuses, tags, notes, and bulk updates per site.
- Automations Auto-tag reports by sentiment or comment keywords on Pro and Max.
- Webhooks Signed HTTPS payloads to Slack, Linear, Zapier, or custom endpoints.
- Widget Data and GDPR What the embed captures, what it does not, and site-owner duties.
- FAQ Answers on plans, widget behavior, privacy, billing, and integrations.
- Contact Support Reach the FeedBlox team for product questions or account help.
Legal and Trust
Privacy, security, billing, and acceptable use policies for FeedBlox.
Need help from a person? Email hello@feedblox.net or use the Contact form. Read the full FAQ for billing and plan details.