New accounts get 30 days of Pro free. No credit card. Start Free
Short answer: FeedBlox is a website feedback widget that attaches console logs, failed network requests and JavaScript errors to every report, including on the free plan (3 sites, 150 reports a month). Choose Gleap if you want to replace your live chat, help center and bug reporting with one AI support platform.
Looking for a Gleap alternative? FeedBlox does one job: visitors report bugs and give feedback, and each report carries console logs, failed network requests and JavaScript errors, on every plan.
Gleap is a customer support platform with bug reporting inside it. Its first paid plan is $149 a month billed yearly, with AI resolutions charged on top.
If you already run support elsewhere, or you are a small team that mainly needs to know what broke, a focused widget is simpler and much cheaper.
Comparison notes as of May 2026. Verify Gleap on Gleap before you buy either tool.
Gleap is AI customer support software for software teams. Bug reporting with screenshots and console logs sits alongside live chat, in-app surveys, a knowledge base, feature requests and AI agents.
$0
1 seat and 1 project. Console logs included; no session replay.
$149 / mo yearly
$179 billed monthly, 7-day trial. Unlimited seats, session replay, plus $0.29 per AI support resolution.
$299 / mo yearly
$359 billed monthly, 7-day trial. Plus $0.29 per AI support resolution.
From $999 / mo
Billed yearly; contact sales.
If you want live chat, a help center and AI support in one product, Gleap bundles all of it. If you only need bug reports with debug context, you would be paying for a support suite to get them.
Pricing read from gleap.ai on 12 October 2026. Check Gleap for current pricing.
Six dimensions for teams deciding between an all-in-one support suite and a focused bug and feedback widget. We include rows where Gleap is the better fit.
| Dimension | FeedBlox | Gleap |
|---|---|---|
| Product | Feedback and bug report widget with an inbox | Support suite: bug reporting, live chat, surveys, knowledge base, AI agents |
| Starting price | Free plan with 3 sites and 150 reports a month; Pro is $9 a month | Free for 1 seat; Team is $149 a month billed yearly |
| Dev context | Console logs, failed network requests, JS errors and a click trail on every plan | Screenshots and console logs; network capture not listed on the pricing page |
| Usage charges | None | $0.29 per AI support resolution on Team and Pro |
| Session replay | No, a click trail instead | Team plan and up |
| Best for | Small teams that want bug context fast | Teams consolidating support tools into one platform |
Choose Gleap if you want to replace your live chat, help center and bug reporting with one AI support platform.
Choose FeedBlox if you need bug reports and feedback with debug context, and already have support covered.
A two-person SaaS answers support from a shared inbox and only needs to know when something breaks. FeedBlox gives them:
They get the bug context without moving support to a new platform.
See how FeedBlox captures console logs with every bug report.
Looking for a Gleap alternative ? FeedBlox does one job: visitors report bugs and give feedback, and each report carries console logs, failed network requests and JavaScript errors, on every plan.
You want live chat, a knowledge base and bug reports in one tool AI agents answering support questions are part of the plan
You want failed network requests as well as console logs on every report A $9 Pro plan with no usage charges fits better than $149 a month
Yes. Console logs, network errors, click trails, and a repro summary are included on Free, Pro, and Max plans.
Yes. FeedBlox Free includes three sites and 150 reports per month with dev context on every submission. New accounts also get 30 days of Pro free, with no credit card.
If a support suite is more than you need, try FeedBlox free on one site.
Start with 30 days of Pro free, no credit card, then Free forever: 3 sites, 150 reports/month.