When to Choose Canny
Choose Canny if a public-facing feature voting board is the center of your product loop and your users are comfortable navigating to a separate site to post, vote, and follow roadmap updates.
- You need a customer-facing roadmap and changelog as the primary communication channel
- Voter notifications and "we shipped your request" emails are core to retention
- Enterprise SSO and formal prioritization workflows matter more than embedded bug capture
- You already run Canny as the source of truth for what to build next
