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Userback Alternative

Userback Alternative: Console and Network Logs Without the Business Plan

Short answer: FeedBlox is a website feedback widget that attaches console logs, failed network requests and JavaScript errors to every report, including on the free plan (3 sites, 150 reports a month). Choose Userback if you want session replay and a full feedback management suite, and the Business plan fits your budget.

Looking for a Userback alternative? FeedBlox is a feedback and bug report widget that attaches console logs, failed network requests and JavaScript errors to every report, on the free plan as well as paid ones.

Userback gives you those logs from its Business plan at $79 a month billed yearly. Below that, reports arrive with a screenshot and a comment but not the technical context a developer needs to reproduce the problem.

If session replay and a full feedback management suite are what you are buying, Userback is a strong choice. If you want the debug context first and want to start free, FeedBlox fits better.

Comparison notes as of May 2026. Verify Userback on Userback before you buy either tool.

What Userback Does

Userback is a user feedback platform for product teams: a website widget with screenshots and video, feedback management, and session replay. Console and network capture and session replay start on its Business plan.

Free Forever

$0

2 seats. No console logs, network logs or session replay.

Team

$29 / mo yearly

$39 billed monthly. 5 seats. No console logs, network logs or session replay.

Business

$79 / mo yearly

$99 billed monthly. Unlimited seats. Console logs, network requests and session replay with every piece of feedback.

Business Plus

$159 / mo yearly

$199 billed monthly. Adds recording of all user sessions, priced separately.

Userback is a complete feedback platform, and session replay on Business is a real strength. If you mainly need the console output and failed requests behind a bug report, that is a $79 a month plan at Userback and the free plan at FeedBlox.

Pricing read from userback.io on 12 October 2026. Check Userback for current pricing.

Honest Comparison

Seven dimensions for teams choosing between a broad feedback platform and a focused widget with debug context on every plan. We include rows where Userback is the better fit.

Dimension FeedBlox Userback
Starting price Free plan with 3 sites and 150 reports a month; Pro is $9 a month Free plan for 2 seats; Team is $29 a month billed yearly
Console and network logs Console logs, failed network requests, JS errors and a click trail on every plan Business plan and up, from $79 a month billed yearly
Session replay No, a click trail instead Business plan and up
Seats Collaborators on Pro and Max 2 on Free, 5 on Team, unlimited on Business
Feedback types Faces, stars, thumbs, NPS, scales or comment-only, plus a bug path Screenshots and video feedback
Integrations Signed webhooks, automation rules and MCP on Pro and Max Native integrations (see userback.io)
Best for Small teams that want debug context from day one Product teams that want replay and a full feedback suite

When to Choose Userback

Choose Userback if you want session replay and a full feedback management suite, and the Business plan fits your budget.

  • Session replay attached to feedback matters more to you than price
  • You need native integrations with your issue tracker out of the box
  • Many people across product and support work the feedback queue
  • You want feedback management and replay in one product

When to Choose FeedBlox

Choose FeedBlox if you want console and network context on every report without moving up to a $79 plan.

  • Console logs and failed requests should come with reports on the free plan
  • You want ratings, NPS and bug reports in one inbox per site
  • You would rather route reports with webhooks or MCP than native integrations
  • You are a small team and pay per account, not per seat

The Same Bug Report on Two Plans

A visitor reports that saving their profile does nothing. On a FeedBlox free plan the report shows:

On Userback Free or Team the same report has the comment and a screenshot. The console line and the 422 arrive once you are on Business.

See how FeedBlox captures console logs with every bug report.

Frequently Asked Questions

Is FeedBlox a good Userback alternative?

Looking for a Userback alternative ? FeedBlox is a feedback and bug report widget that attaches console logs, failed network requests and JavaScript errors to every report, on the free plan as well as paid ones.

When should I choose Userback instead of FeedBlox?

Session replay attached to feedback matters more to you than price You need native integrations with your issue tracker out of the box

When should I choose FeedBlox over Userback?

Console logs and failed requests should come with reports on the free plan You want ratings, NPS and bug reports in one inbox per site

Does FeedBlox include developer context like console logs?

Yes. Console logs, network errors, click trails, and a repro summary are included on Free, Pro, and Max plans.

Can I start with a free feedback widget before comparing Userback?

Yes. FeedBlox Free includes three sites and 150 reports per month with dev context on every submission. New accounts also get 30 days of Pro free, with no credit card.

Try FeedBlox on Your Site

If debug context is the part you need, start FeedBlox free on one site and compare a week of reports.

Start with 30 days of Pro free, no credit card, then Free forever: 3 sites, 150 reports/month.