New accounts get 30 days of Pro free. No credit card. Start Free
Short answer: FeedBlox is a website feedback widget that attaches console logs, failed network requests and JavaScript errors to every report, including on the free plan (3 sites, 150 reports a month). Choose Jam if the people reporting bugs are on your team and you want a recording with every report.
Looking for a Jam alternative? FeedBlox is a feedback widget that sits on your live site, so any visitor can report a bug, and each report carries their console logs, failed network requests and JavaScript errors.
Jam is built for your own team. It shines for QA and internal testing, but your customers will not install a browser extension to tell you checkout is broken.
Many teams use both: Jam for bugs found internally, FeedBlox for bugs found by the people using the product.
Comparison notes as of May 2026. Verify Jam on Jam before you buy either tool.
Jam is a bug reporting tool for internal teams. Engineers, QA and product people install the browser extension or Mac app, and each bug they file includes a recording with console and network logs. Recording Links let you ask someone outside the team to record a bug for you.
$0
30 Jams, 5 recording links, recordings up to 5 minutes, 5 creator seats and 30 AI summaries a month.
$14 / creator / mo
Billed yearly, with a 14-day trial. 150 recording links.
Custom
Billed yearly. Unlimited recording links.
Jam is excellent when the person finding the bug works with you. Its pricing page describes an extension, a Mac app and recording links, not a widget visitors can use on your site.
Pricing read from jam.dev on 12 October 2026. Check Jam for current pricing.
Six dimensions for teams deciding who should be able to report bugs: the team, or every visitor. We include rows where Jam is the better fit.
| Dimension | FeedBlox | Jam |
|---|---|---|
| Who reports | Any visitor on your site, no install needed | Your team, through a browser extension or Mac app |
| Outside reporters | Built in: the widget is on every page | Recording links you send, 5 a month on Free |
| Dev context | Console logs, failed network requests, JS errors and a click trail on every plan | Console and network logs with a screen recording |
| Starting price | Free plan with 3 sites and 150 reports a month; Pro is $9 a month | Free for 30 Jams; Team is $14 per creator a month billed yearly |
| Feedback beyond bugs | Ratings, NPS and comments in the same inbox | Focused on bug reports |
| Best for | Hearing about bugs from real users in production | Internal QA and engineers filing bugs fast |
Choose Jam if the people reporting bugs are on your team and you want a recording with every report.
Choose FeedBlox if you want bug reports from the people actually using your product.
A customer on an older Safari hits an error your team never sees. With FeedBlox on the page they report it directly:
Unhandled rejection: AbortErrorPOST /api/upload failedJam needs someone on your team to reproduce the bug first. FeedBlox gets it from the person who hit it.
See how FeedBlox captures console logs with every bug report.
Looking for a Jam alternative ? FeedBlox is a feedback widget that sits on your live site, so any visitor can report a bug, and each report carries their console logs, failed network requests and JavaScript errors.
QA, product and engineering file most of your bugs You want a screen recording with every report
Visitors and customers should be able to report bugs without installing anything You want console logs and failed requests from their sessions, not a reproduction
Yes. Console logs, network errors, click trails, and a repro summary are included on Free, Pro, and Max plans.
Yes. FeedBlox Free includes three sites and 150 reports per month with dev context on every submission. New accounts also get 30 days of Pro free, with no credit card.
Keep Jam for internal QA if you like it, and add FeedBlox to production free to hear from real users.
Start with 30 days of Pro free, no credit card, then Free forever: 3 sites, 150 reports/month.