This Acceptable Use Policy (“AUP”) supplements the Terms of Service and applies to everyone who accesses the Service, including your end users. You must not use the Service to break the law, harm others, or degrade the platform for other customers.
Prohibited Conduct
- Unlawful activity. Fraud, phishing, malware distribution, child sexual abuse material, human trafficking, illegal gambling, illegal sale of controlled substances, or any other use that violates federal, state, local, or foreign law.
- Unauthorized access. Accessing or attempting to access systems, data, or accounts without permission, including in violation of the Computer Fraud and Abuse Act, 18 U.S.C. § 1030, or the Illinois Computer Tampering and Computer Crime Prevention provisions, 720 ILCS 5/17-50 et seq.
- Harm to others. Harassment, threats, doxxing, hate speech, or content that infringes intellectual property, privacy, publicity, or other rights.
- Unsolicited messaging. Sending unsolicited commercial email or text messages in violation of the CAN-SPAM Act, the Telephone Consumer Protection Act, or similar laws; using the widget or APIs to harvest contact information for those purposes.
- Sensitive data. Submitting protected health information governed by HIPAA, payment card data subject to PCI-DSS, government identifiers, biometric identifiers governed by the Illinois Biometric Information Privacy Act, or other regulated categories, unless we have agreed in writing to support that use.
- Abuse of the platform. Circumventing rate limits, quotas, security controls, or billing; probing, scanning, or load-testing without our prior written consent; reselling, sublicensing, or providing the Service to third parties except as expressly permitted; reverse engineering except to the extent that right cannot be waived under applicable law.
- Misleading use. Misrepresenting your identity or affiliation, scraping the Service in violation of these rules, or using the Service to defame or deceive others.
Visitor Submissions on Customer Sites
As the operator of the site where the widget is installed, you are responsible for moderating visitor submissions and for handling them lawfully, including removing content that violates this AUP. We may, at our discretion, remove or block specific content or suspend a workspace if we reasonably believe doing so is necessary to comply with law, protect the platform, or prevent harm.
Reporting Abuse
To report abuse, send relevant URLs, timestamps, the workspace or site involved, and any supporting information to abuse@feedblox.net. Security vulnerabilities should be reported to security@feedblox.net; see our Security Overview for our coordinated disclosure expectations.
Enforcement
Violations of this AUP may result in warnings, removal of content, suspension or termination of access, forfeiture of pre-paid fees for the affected period, and reporting to law enforcement where required. We will use reasonable judgment based on the nature and severity of the conduct, the risk to others, and any history of prior violations. We may act without prior notice when an immediate risk requires it.