This Cookie Policy explains how FeedBlox uses cookies and comparable technologies (collectively, “cookies”) when you visit our marketing site, sign in to the dashboard, or load the feedback widget on a customer site. It supplements our Privacy Policy.
What Cookies Are
Cookies are small text files stored on your device by your browser. We also use comparable
browser storage (such as localStorage and sessionStorage) for
preferences and short-lived state. Where this policy refers to “cookies,” it includes those
technologies.
What We Use, and Why
- Strictly necessary: sign-in and security. A first-party session cookie identifies your authenticated session and a CSRF token cookie protects form submissions. Without these, the dashboard cannot work. They are deleted when your session ends or when you sign out.
- Functional: interface preferences. A first-party preference cookie remembers
your theme (light or dark) and the collapsed/expanded state of the dashboard sidebar. We also
use
localStorageto remember the last selected workspace site. - Analytics and advertising. FeedBlox does not use third-party analytics or advertising cookies on our marketing site or dashboard, and the embeddable widget does not set advertising cookies.
The Widget on Customer Sites
Our widget loads from app.feedblox.net when a customer embeds it on their site. The widget itself does not set advertising or cross-site
tracking cookies. It may write a short-lived first-party preference (for example, to remember that
a visitor has dismissed the widget) using browser storage. Customers are responsible for ensuring
their own cookie notices and consent flows cover the widget where required.
Third-Party Sign-In
If you sign in via a federated provider (for example, GitHub or Google), that provider may set its own cookies on its domain when its pages load. Those providers’ cookie practices are governed by their own policies.
Your Choices
Most browsers let you block or delete cookies, refuse third-party cookies, or be alerted when a cookie is set. Blocking strictly necessary cookies will prevent you from signing in. We respect Global Privacy Control (GPC) signals where required by law as a request to opt out of sale or sharing of personal information; because we do not sell or share personal information, no further action is required for that purpose.
Changes
We may update this Cookie Policy when our practices change. The “Last updated” date at the top reflects the latest revision. For material changes that affect how cookies are used to process personal information, account owners will be notified consistent with our Privacy Policy.