Sentiment Faces
Positive, optional neutral, and negative emoji faces.
Use Cases / User Feedback
Website Feedback Widget for SaaS and Product Sites
To collect website feedback, add a small embeddable widget to your live site. Visitors rate their experience or leave a comment without leaving your product; each submission lands in one FeedBlox inbox with page URL, sentiment, and optional console logs and click trails.
Pro free for your first month. No credit card required.
Lightweight Alternative to Heavy Survey Tools
Collect user feedback where visitors already are - on your site - with one lightweight widget instead of a multi-page survey builder.
Typeform, SurveyMonkey, and similar builders excel at long questionnaires. FeedBlox fits when you want ongoing feedback on a live product - not a one-off research survey.
| Topic | Heavy survey tools | FeedBlox |
|---|---|---|
| Setup | Form builder, logic branches, separate share links | One script tag on your site; launcher on every page |
| Visitor experience | Pop-up overlays, redirects, or long questionnaires | Small panel: rate, comment, send - usually under a minute |
| Where feedback lands | Export CSV, separate dashboard, or email digests | One inbox per site with sentiment filters and trends |
| Bug context | Comment text only in most tools | Console logs, network errors, and click trail on every report |
| Weight on your site | Heavy embeds, tag managers, or third-party iframes | One async script tag - no extra packages to ship |
| Getting started | Often paid from day one or per-response pricing | Free tier with 3 sites and 150 reports per month |
Six Ways to Collect User Feedback
Pick one input style per site under Widget settings. Every mode maps into positive, neutral, and negative for charts, filters, and automations.
Star Rating (1–5)
Classic five-star control; stored as 1–5 for analytics.
Thumbs Up / Down
Binary choice mapped to positive or negative sentiment.
NPS Scale (0–10)
Net Promoter Score buttons; 0–6 detractor, 7–8 passive, 9–10 promoter.
Number Scale (1–5)
Labeled buttons 1 through 5 (same buckets as stars).
Comment Only
No rating step; visitors send text only (stored as neutral).
What You Get in the Website Feedback Tool
Free includes 3 sites and 150 reports per month. Every submission can include page URL, sentiment, and optional client debug when you need more than a comment.
Six rating input modes
Faces, stars, thumbs, NPS, scales, or comment-only - pick one per site.
Unified inbox
Praise, ideas, and complaints stay in one place instead of email and chat threads.
Sentiment trends
Daily charts show whether releases helped or hurt without spreadsheet exports.
Per-site widget
Each product gets its own snippet, settings, and inbox.
AI summaries (Pro and Max)
Themes and next steps pulled from recent reports so you know what to read first.
Automations and webhooks (Pro and Max)
Auto-tag urgent negative feedback and push JSON to Slack or Linear.
How to Add a Feedback Widget to Your Site
Follow these steps to collect website feedback from live visitors. Full details are in the Getting Started Guide and install guide.
1. Create a free FeedBlox account
Sign up at feedblox.net and open the dashboard.
2. Add your site
Create a site for your domain. Each site has its own inbox, widget settings, and embed snippet.
3. Copy the widget snippet
From the site overview, copy the async script tag and paste it before
</body>on your site.4. Verify your domain
Add the verification meta tag to your site
<head>, deploy, then click Verify Site in the dashboard.5. Send a test report
Open your live site, use the launcher, and confirm the submission appears in your inbox with sentiment and page URL.
Snippet Reference
One async script tag identifies your site with an embed token from the dashboard.
<link rel="preconnect" href="https://feedblox.net" crossorigin />
<script src="https://feedblox.net/widget.js" async
data-site-id="YOUR_SITE_ID"
data-token="YOUR_EMBED_TOKEN"
data-position="middle-right"
data-offset-bottom="16"
data-offset-side="16"></script>Step-by-step: install guide. Need bug context too? bug reporting use case.
From Feedback to Action
Most teams read their first submission the same day they install. Here is the loop:
Visitor leaves feedback
They tap the launcher, pick a rating or skip to a comment, and submit in seconds - no account and no survey link.
Reports land in one inbox
Sentiment, comment text, page URL, and optional client debug arrive together. Filter by mood, site, or triage status.
You spot trends and act
Charts show daily sentiment. Pro and Max add sentiment analysis chat, automations, and webhooks so urgent complaints surface fast.
If you are evaluating session replay tools like Hotjar, see how the approach differs from heatmap and replay suites.
FeedBlox is also used for bug reporting with console logs.
User Feedback FAQ
How FeedBlox compares to survey tools and what the free plan includes. Read the full FAQ for plans, privacy, and integrations.
How is FeedBlox different from SurveyMonkey or Typeform?
Survey builders excel at long questionnaires and research flows. FeedBlox is a live-site feedback widget: one launcher, fast submissions, sentiment tracking, and an inbox built for product and support teams.
What feedback input modes can visitors use?
Choose faces, stars, thumbs, NPS, a 1-5 scale, or comment-only per site. Visitors can skip ratings and leave a comment when that fits the moment.
Is there a report limit on the free plan?
Yes. Free includes 3 sites and 150 feedback reports per calendar month with client debug on every submission. Upgrade to Pro when you need unlimited volume or media capture.
How fast can we go live?
Most teams paste one script tag, verify the domain, and read their first submission the same day.
Collect user feedback without another heavy tool
New accounts get Pro free for your first month: unlimited reports, screenshots, recordings, webhooks, and collaborators. No credit card. After the trial, Free forever: 3 sites, 150 reports/month, no credit card.
Start Free
No credit card required