Use Cases / Feedback Triage
Triage feedback before it becomes backlog noise
An inbox full of reports is not a workflow. FeedBlox triage gives each submission a status, tags, and notes so your team knows what is new, what is being investigated, and what shipped.
The Problem
Without triage, every report looks equally urgent. Product and engineering waste time re-reading old threads, and negative feedback from last week sits next to praise from today.
How FeedBlox Helps
Turn on triage per site for status columns (open, in review, done), manual tags, internal notes, bulk status updates, and a dedicated triage board. Collaborators can triage without sharing the owner login.
What You Get
- Three statuses: open, in review, and done - filter the inbox by any of them
- Manual tags for billing, onboarding, mobile, or any label your team uses
- Internal notes stay in FeedBlox; visitors only see their original comment
- Bulk-update status on multiple reports after a release or incident
- Triage presets speed up repetitive tagging on the triage board
- Toggle triage per site when you want a simple inbox without workflow overhead
FeedBlox Makes This Easy
Create a free account, add your site, verify your domain, and paste one script tag. Most teams collect their first report the same day. Client debug ships on every plan.