Support / Getting Started Guide
Getting Started Guide
FeedBlox is a lightweight feedback and bug-reporting widget for websites. This guide walks you from a new account to your first useful report in the inbox. Most teams finish setup in under ten minutes.
Setup Steps
Create a FeedBlox Account
Register with email and password at FeedBlox.net. Free forever: 3 sites, 150 reports/month, no credit card. No credit card is required to start.
Add Your Site
After sign-in, open Sites in the dashboard and click Add Site. Enter your public site URL (for example https://yoursite.com). Each site gets its own widget snippet, embed token, settings, and inbox.
Verify Domain Ownership
Copy the verification meta tag from your site settings and paste it into the <head> of your live site HTML or layout template. Deploy the change, then click Verify Site in the dashboard. Verification unlocks the production embed token for your domain.
Install the Widget
Open Widget settings for your site and copy the async script tag. Paste it just before </body> on every page where you want the launcher. One tag is enough for typical single-page apps that keep the shell loaded.
Submit a Test Report
Load your live site, open the launcher, and send a test message. The report should appear in your inbox within seconds with sentiment and client debug (console logs, network errors, JS errors, and a click-trail repro summary on every plan).
Work From Your Inbox
Open the site inbox to read reports, filter by sentiment, and export CSV when you need a spreadsheet. Turn on triage per site if you want Open, In Review, and Done statuses. Pro and Max add screenshots, recordings, AI summaries, collaborators, and webhooks.
Example Script Tag
Replace placeholders with values from Widget settings in your dashboard. See the Install Widget guide for verification, offsets, and platform notes.
<link rel="preconnect" href="https://feedblox.net" crossorigin />
<script src="https://feedblox.net/widget.js" async
data-site-id="YOUR_SITE_ID"
data-token="YOUR_EMBED_TOKEN"
data-position="middle-right"
data-offset-bottom="16"
data-offset-side="16"></script>Next Steps
- Install Widget Script tag examples, launcher offsets, and install FAQ.
- Bug Reporting Use Case How teams use client debug to fix issues faster.
- Feedback Triage Open, In Review, and Done workflow, tags, and bulk updates.
- Webhooks Push new reports to Slack, Linear, or custom HTTPS endpoints.
- Plans and Limits Compare Free, Pro, and Max before you scale.
Questions while you set up? Read the FAQ or contact support.